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Environment, social and governance

At Mitie, a dedication to enhancing lives and ensuring a better, more sustainable future for our planet and people is central to all our activities – and it’s what makes us an industry leader in environment, social and governance (ESG) practices.

Across all our operations and interactions with clients, we prioritise sustainable, low-carbon practices, the preservation of natural resources, ethical supply chains and driving social value to ensure a brighter tomorrow for everyone.

Our ESG goals
  • Our ESG goals
  • Our social value framework
  • Our ESG strategy

Our commitment to ESG

Through our work with over 3,000 diverse customers, our 72,000 colleagues strive to make a positive difference to the lives of millions of people. And our ESG commitments and strategies are always evolving, allowing us to explore new technologies and processes that can make a difference to both people and the planet.

From our industry-leading Plan Zero strategy to our registered charity, The Mitie Foundation, we combine cutting-edge innovation with a focus on the environment, people and communities to make continuous improvements to our practices – and the world around us.

Our latest ESG report

Our ESG report takes a deep dive into our environment, social and governance strategy and the progress we’ve made so far. It shares key achievements across the five pillars of our social value framework, and shows how we’re working to reduce emissions, establish and maintain responsible and sustainable supply networks, and help our colleagues and communities to thrive.

Read the report
The cover of Mitie's ESG Report 2024 - white with various icons representing sections of Mitie's business, titled 'Leveraging technology for sustainable growth, social impact and lasting change'

Our awards

As an industry-leader in ESG, our innovative work in this field has seen us recognised with the following accreditations and awards.

Our environmental commitments

Our approach to sustainability is embedded in every contract and project, as well as being at the heart of our internal operations. Our industry-leading Plan Zero commitments will see Mitie become Net Zero carbon for direct operational emissions by 2025 – and indirect emissions by 2035.

As part of this pledge, we’ve already built one of the UK’s largest electric fleets, and invested in heat pumps and solar PV to decarbonise our built environment. We’ve also established a science-based carbon reduction plan to reduce supply chain emissions and ensure positive, ethical and sustainable sourcing.

Explore our sustainability goals
Two engineers in orange hi-ves vests and white hard hats stand in front of a field of solar panels

Our social commitments

The wellbeing of people and communities is central to all our activities. Our world-class people function works to develop talent, embrace diversity and inclusion and break down barriers to employment. And our dedicated Learning and Development team supported a record-breaking 1,100 apprenticeships in 2023.

But it’s not just about providing opportunities internally. We dedicate thousands of volunteer hours every year to help communities tackle the issues that affect them the most – like protecting our environment and providing opportunities to underrepresented groups.

Learn more about our social impact
Two women volunteering at a food bank

Our governance commitments

Our environmental and social commitments and underpinned by four levels of governance designed to promote a culture of continuous improvement and help us remain at the forefront of ESG activities.

With senior-level oversight of all activities and several working groups dedicated to ESG, these standards ensure we can identify risks and opportunities, and encourage collaboration between all stakeholders to fulfil our moral, legal and contractual obligations.

View our governance processes
Silhouette of people working at desks in the Shard, with blue skies and a London cityscape out of the window